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| I don't have a printer. How do I obtain my tickets? |
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We email you a confirmation. You can forward that email to a friend who has access to a printer. Or, you can write down the number of your ticket and bring it with you to the show. Be sure to carefully read all information on the ticket. Each show is unique and has different rules and procedures that you must adhere to.
The only exception to this is AMERICAN IDOL and DANCING WITH THE STARS. You cannot check in at those shows without a printed ticket. |
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| I tried to print my ticket from the website and it didn't work. What do I do? |
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| We email you a confirmation of your ticket. You can also print your ticket from this confirmation email. |
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| What does "arrival time" mean? |
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| The arrival time is the time that you should be in the audience line at the audience entrance - not the time that you should pull your car into the studio parking lot. The security guards at the studio are not affiliated with our audience company and cannot check you in. You must allow time for parking and walking up to the audience entrance. Once you arrive in line, our audience coordinator will check you in. |
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| How early should I arrive at the taping? |
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We cannot give you a specific time as it really depends on the day and the show. No time that we provide you with will guarantee entrance. Having said that, we don't advise anyone to arrive early but fans of the shows will do it anyway. We can only provide you with TYPICAL arrival times. We advise that you arrive 15 to 45 minutes prior to the arrival time stated on your ticket. Remember, any late arrivals are immediately put on stand by. Always allow extra time for parking.
American Idol and Dancing with the Stars fans begin arriving as early as 2 hours prior to the stated arrival time and as late as the specified arrival time.
Bottom line: We want you to have a good time and enjoy your experience. So please arrive at a time that you feel comfortable with knowing that we admit ticket holders on a first-come, first-served basis and we do everything possible to get as many of our ticket holders in at each and every show. Inevitably, there will be people turned away from the most popular shows but we try to avoid it if we can. |
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| I have questions specifically regarding American Idol and the ticket distribution procedure. How can I get them answered? |
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| Please visit our American Idol Show page. Go back to our home page at www.ocatv.com and click on American Idol. |
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| I want to be a contestant on one of your shows. How do I find out about this? |
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| Please visit the shows' website for contestant information. We are only in charge of booking the studio audiences. |
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| Can I give my ticket to someone else to use? |
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| Yes. The only exception to this is American Idol and Dancing with the Stars. The tickets to those shows are NON-TRANSFERABLE. |
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| Can I purchase audience tickets? |
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| No. All tickets are free and not for sale. |
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| Can I purchase American Idol Finale tickets from you? |
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| No. Tickets to all dates, including the finale, are only available via our waitlist at www.ocatv.com and not for purchase. |
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| How far in advance can I obtain tickets to a show? |
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| We generally release tickets 4-6 weeks in advance. If you check back on our website (www.ocatv.com) at that time we will have a schedule that lists ticket availability. |
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| How can I get tickets to a show that is not listed on your website? |
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| Please visit the show's website for ticket information. |
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| How can I be notified that tickets are available for my favorite show? |
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| For ticket notifications and to request tickets, please join the mailing/wait list for the specific show you would like to attend. We will then notify you via email when tickets become available. |
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